Client Rights

A Sacred Journey

  • Participate in decisions about your care and treatment.

  • Receive respectful and dignified care that respects your culture, language, and beliefs.

  • Receive services free from discrimination.

  • Refuse medications, tests, or treatments and be informed of risks and benefits.

  • Know the names and credentials of professionals providing services.

  • Receive services that meet your needs.

  • Be referred if the agency cannot meet your needs.

  • Receive care in the least restrictive and safe environment.

  • Be free from abuse, neglect, and improper restraint or seclusion.

  • Have your records kept confidential according to federal and state law.

  • Have your substance use disorder records protected under federal law (42 CFR Part 2).

  • Receive a copy of our Notice of Privacy Practices.

  • Create medical or psychiatric advance directives.

  • Request another provider when available.

If you believe your rights have been violated, you may file a complaint with the Colorado Behavioral Health Administration (BHA): https://bha.colorado.gov/help/submit-a-complaint

You may also file a privacy complaint with our Privacy Officer, Jennifer Abbie, at 303-981-7868 or jen@asacredjourney.org, or with the U.S. Department of Health and Human Services, Office for Civil Rights, at https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf. We will not retaliate against you for filing a complaint.

If you are experiencing a crisis call or text 988 for the Suicide and Crisis Lifeline.

If you are in immediate danger call 911.